WATCH: In his recent interview, CellPoint Digital’s CEO Kristian Gjerding, sits down for a virtual fireside chat with PYMNTS.com CEO Karen Webster to discuss the importance of airlines enhancing the customer experience as they prepare for the rebound.
On The Spot 22 March 2021
Video interview: customer experience takes the pilot’s seat in the travel industry
Featured on the spot articles
Kristian Gjerding talks with PYMNTS about how customer experience took a backseat role and how airlines can optimise payments to prepare for the rebound.
CellPoint Digital CEO, Kristian Gjerding talks with Chris Staab of Airline Information about different payment method airlines are turning to in the wake of COVID-19, and how payment orchestration can lower transaction costs.