On The Spot 22 March 2021

Video interview: customer experience takes the pilot’s seat in the travel industry

WATCH: In his recent interview, CellPoint Digital’s CEO Kristian Gjerding, sits down for a virtual fireside chat with PYMNTS.com CEO Karen Webster to discuss the importance of airlines enhancing the customer experience as they prepare for the rebound.

You can also read the full interview on PYMNTs.com.