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5 reasons why airlines should adopt Payment Orchestration

As the world emerges from the challenges of the pandemic, the airline industry is experiencing a resurgence driven by strong consumer demand, eased travel restrictions, and favourable economic conditions. In fact, passenger numbers reached 68.5% of pre-pandemic levels in 2022. In this evolving landscape, it is crucial for airline merchants to future-proof their operations and adapt to changing customer preferences.

Future-proofing becomes a priority to ensure airlines can meet the demands of the modern payment landscape. This is where Payment Orchestration comes into play. By implementing Payment Orchestration solutions, airline merchants can improve their overall digital customer experience and customer retention strategy at the same time.

In this article, we will explore how to future-proof an airline and how Payment Orchestration can serve as a powerful solution.

5 ways Payment Orchestration can future-proof your airline

Payment Orchestration offers valuable opportunities for airline merchants to expand into new markets and attract untapped customer bases.

One key advantage of Payment Orchestration is the ability to offer localised payment methods and currencies. By providing payment options that align with the preferences and habits of customers in different regions, airlines can remove barriers to purchases and improve conversion rates.

Smooth integration with local payment networks and providers is also vital for successful market entry. Payment Orchestration platforms facilitate collaboration with diverse payment service providers, empowering airlines to establish strong partnerships and leverage the expertise of local markets.

This integration ensures a frictionless payment experience tailored to specific regions, fostering customer trust and loyalty. With Payment Orchestration, airline merchants can confidently expand their presence, capture new markets and unlock sustainable growth opportunities.

Payment Orchestration revolutionises the way airline merchants handle their payment operations by automating previously manual processes. This automation brings a multitude of benefits to future-proof airlines.

One significant advantage of Payment Orchestration is the automated reconciliation of transactions. By integrating with various payment providers and aggregating transaction data in a central platform, Payment Orchestration eliminates the need for manual matching of payments, reducing human error and saving valuable time and resources.

Additionally, Payment Orchestration enables automated reporting, providing airline merchants with real-time insights into their payment performance. With comprehensive analytics at hand, airlines can gain a deeper understanding of their revenue streams, customer behaviour, and trends.

Payment Orchestration also includes advanced fraud prevention tools that operate in real time. By leveraging machine learning algorithms and sophisticated fraud detection mechanisms, these platforms can identify and mitigate fraudulent activities swiftly.

Payment Orchestration empowers airline merchants with enhanced flexibility, enabling them to adapt to evolving customer preferences and industry trends. With a centralised platform, airline merchants will be able to easily add or remove payment methods based on customer preferences and cater to specific markets.

Flexible payment routing is another advantage of Payment Orchestration, which allows airline merchants to dynamically route transactions based on factors such as cost, currency, or country-specific regulations. This intelligent routing ensures efficient processing, maximises transaction success rates, and minimises fees.

Moreover, Payment Orchestration enables intelligent payment cascading. If a transaction fails with one acquirer or payment method, the platform automatically switches to an alternative option. This redundancy ensures uninterrupted payment processing, reduces the risk of revenue loss, and enhances customer satisfaction.

Payment Orchestration Platforms prioritise robust security measures and compliance with industry regulations, ensuring the protection of sensitive payment data and future-proofing airline operations. With advanced encryption, tokenisation, and secure data storage, these platforms safeguard customer information and transactions from potential breaches.

Additionally, they implement stringent security protocols, continuous monitoring, and regular security audits to maintain the highest security standards. Compliance with regulations such as PCI-DSS, GDPR, and industry-specific guidelines is also a key feature, enabling airlines to operate within a secure and compliant framework across different regions and jurisdictions.

By leveraging these robust security and compliance capabilities, airlines can future-proof their payment operations, mitigate risks, and build trust with customers.

Payment Orchestration brings efficiency to airline organisations by streamlining payment processes and optimising operational workflows.

With Payment Orchestration, airlines can automate and streamline their payment processes, reducing the risk of manual errors and delays. By implementing a centralised payment platform, transactions can be processed seamlessly, ensuring accuracy and timeliness. This automation frees up valuable time and resources, allowing airline staff to focus on other critical aspects.

Another benefit of Payment Orchestration is the consolidation of reporting. Instead of dealing with multiple payment providers and disparate systems, airlines can access consolidated reports that provide a comprehensive overview of their payment performance. This centralised reporting enables better analysis and decision-making, leading to improved financial management and strategic planning.

Furthermore, Payment Orchestration facilitates the unification of customer data. By integrating with various payment methods and channels, airlines can gather valuable insights into customer behaviour and preferences. This unified customer data allows airlines to personalise their services, offer targeted promotions, and create a customer retention strategy.

Future-proof your airline with CellPoint Digital


As airline merchants look ahead, it's crucial to future-proof your operations and stay ahead of the competition. CellPoint Digital offers a powerful Payment Orchestration platform that can transform your airline and drive growth.

With CellPoint Digital, you can enter new markets by offering localised payment methods and currencies that align with customer preferences. Our platform facilitates seamless integration with local payment networks and providers, helping you establish strong partnerships and tap into idle customer bases.

Automate your payment processes with CellPoint Digital's Payment Orchestration solution and say goodbye to manual reconciliation and time-consuming reporting. Our platform automates transaction matching, provides real-time insights into payment performance, and incorporates advanced fraud prevention tools to safeguard your revenue.

Gain greater flexibility by easily adding or removing payment methods based on customer preferences and market demands. With intelligent payment routing and cascading, CellPoint Digital ensures efficient processing, maximises success rates and enhances customer satisfaction.

Discover how our Payment Orchestration platform can future-proof your airline, drive growth, and unlock new opportunities in the evolving payment landscape.