All merchants want to simplify the checkout process for returning customers. One way to achieve this is by securely storing their payment details in a “vault” for convenient future use.
Recent research reveals that 18% of U.S. online shoppers have abandoned carts in the past quarter solely due to "too long or complicated checkout processes." Another 7% of shoppers will abandon their orders if the site doesn't offer their preferred payment method. One-click checkout can reduce cart abandonment rates, but only if customers are offered the option of storing their payment data to make subsequent purchases much easier.
This sensitive payment data can be held by the merchant at its own storage vault, at a cost. Storing customer credit card data in-house is expensive, and the disadvantages of building your own data storage vault outweigh the benefits. It’s often safer, more cost-effective, and easier to find a payment partner that offers tokenization and vaulting to handle this process on your behalf.
When a customer card gets vaulted, and that card fails via one gateway, an alternative gateway can process the card successfully. Routing payments made with vaulted cards also comes into play if the rates with a cross-border payment provider have been reduced, to prioritize this routing over another provider.