CellPoint Digital partners with Radisson Hotel Group

Radisson Hotel Group is one of the largest international hotel groups. The Radisson family of brands can be found around the world in more than 120 countries. Radisson Hotel Group operates the business in EMEA and APAC with over 1,000 hotels in operation and under development.

The Group will now use CellPoint Digital’s full payment orchestration platform to seamlessly integrate new payment methods, new acquirers and stored card facilities. By orchestrating payments across regions and payment methods, CellPoint Digital’s innovative platform will allow Radisson Hotel Group to optimize a multi-acquirer payments model that opens new opportunities for growth.

It also helps increase top-line revenue by utilizing intelligent routing, increasing authorizations, providing system uptime transparency, and reduces the cost of accepting cross-border payments. This will reduce costs, increase acceptance rates and ultimately lead to a better customer experience.

Commenting on the partnership, CellPoint Digital CEO, Kristian Gjerding, said: “After researching the impressive results our global airline clients have enjoyed, Radisson Hotel Group decided we were the right Payment Orchestration partner to help it revolutionize how payments are handled across its locations. This is a very competitive environment, and we are proud to have been chosen by the Group, which has such an incredible reputation in the hospitality field”.

“For many hotels, local payment methods and alternative payment options can be challenging to navigate. But getting payments right can unlock new opportunities for hotels to grow revenue, both in the short and long term. CellPoint Digital’s aim for this partnership is to help Radisson Hotel Group achieve its vision of transforming how it orchestrates international payments.”

This is a strategic win for both CellPoint Digital and Radisson Hotel Group. It allows CellPoint Digital to capitalize on its leadership position within the airline space for Payment Orchestration to deliver significant value to the hospitality industry.

Philippe de Roose, SVP Tax & Treasury Radisson Hotel Group, added: “We chose CellPoint Digital because the senior team was impressed with their solution and appreciated its flexibility and innovative approach to help our customers pay in the payment method and currency that they prefer in the most optimal and beneficial way for Radisson Hotel Group. Crucially, both organizations have a shared desire to work collaboratively and get things done.”

News of the partnership comes after it was revealed that business leaders within the hospitality industry see the offering of a variety of payment choices (42%), payment fraud and security (40%) and the refund process (28%) as their most significant challenges this year.

For more details, visit https://cellpointdigital.com/


About CellPoint Digital

CellPoint Digital is a fintech leader in payment orchestration. CellPoint Digital’s main solution is a powerful Payment Orchestration Platform that optimises digital payment transactions, from cards or alternative payment methods, and accelerates the deployment of new payment options. Merchants can easily scale their own payment ecosystem across the world, unify the customer payment experience across their website, mobile apps and other channels, optimize the routing of each transaction, increase conversion rates and minimise payment costs. CellPoint Digital has offices in Copenhagen, Dallas, Dubai, London, Miami, Pune and Singapore.

Visit www.cellpointdigital.com to learn more.


About Radisson Hotel Group

The Radisson family of brands can be found around the world in more than 120 countries, with currently over 1,700 hotels in operation and under development. Radisson Hotel Group operates the business in EMEA and APAC with over 1,000 hotels in operation and under development. The international hotel group is rapidly growing with a plan to double the portfolio by 2025. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

The Radisson family of brands portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Radisson Rewards is Radisson Hotel Group’s international rewards program that delivers unique and personalized ways to create memorable moments that matter to its guests. Radisson Rewards offers an exceptional experience for its guests, meeting planners, and travel agents in Europe, Middle East, Africa, and Asia Pacific.

Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.

The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group’s portfolio are subject to stringent health and safety requirements, as outlined in the Radisson Hotels Safety Protocol. The Safety Protocol is an integral part of Radisson Hotel Group’s Safety and Security program ensuring we always care for our guests and team members.

For more information, visit our corporate website.