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Overview

Enjoy agility, peace of mind and performance

Diagram Services

Fast delivery

We can launch your new platforms in 4 to 6 months.
Our Delivery team has vast experience of integrating our platforms with any existing core systems, including all those from the main travel IT and payment service providers. And rapid deployment means rapid ROI.
Seeing is believing: we can offer proof of concept in a matter of weeks.

We can deploy additional services in just a few weeks.
Once implemented, our platform provides a single point of access to our growing travel and payment eco-system. So it is super quick to add further partners, features and services across all your digital channels.
If you need more, we are happy to integrate the new partners you need…

Omni-channel UX design

We can deliver the best user experience across all your digital channels.
Our UX team works with you to deliver a fast and consistent experience across your branded website and native mobile app. Eliminate friction and maximize conversion rate, using A/B testing to perfect the solution.

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Peace of mind operations

We operate your solution to world-class standards.
Our platforms manage millions of transactions every month, auto-scale in the cloud and deliver 99.99% service availability for leading travel companies. Our TechOps team continuously monitor service levels and provide 24/7 level 2 services to our clients on a global basis.

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Secure data management

We protect your data with the highest level of cyber-security.
Our platform is PCI DSS 3.2 certified and GPDR compliant. We use the most advanced encryption techniques and continuously perform vulnerability testing. Over 10 years, we have managed millions of sensitive transactions and customer data for some of the most demanding travel companies, without any breach.

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Optimization consulting

We help you boost your performance and optimize your solution.
Benefit from our experience. Our Consulting team helps travel companies analyse the current performance of their digital channels and digital payment solution and define a straightforward strategy and action plan.
We can help you prioritize your roadmap, define an optimized payment eco-system, use our solutions to their full potential and reach results faster.

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Continuous platform expansion

We are always investing in our platform to maintain leadership.
Our Product and Development teams keep on evolving our platforms, not only by integrating new mandates like PSD2 but also by continuously adding new features and capabilities to enhance our product edge.
Our platform architecture is based on micro-services and we follow an agile development methodology. So you don’t have to wait for years to get new features.

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Joint innovation

We partner with our clients to launch the next disruptive idea.
Our Product Development team includes a dedicated Innovation group, and they really like to push the envelope.
We welcome the opportunity to invent, develop and bring to market new concepts in partnership with our clients to meet specific needs.
We’re currently exploring a range of new technologies, including AI, to see how they can eliminate existing pain points or how they might deliver a quantum leap in performance.

Up next:

Our customers want to lead in digital travel

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