Woman using Voyage full digital commerce platform to book and pay, add ancillary, change flights and check-in on a responsive website or a native mobile app.

Overview

Boost revenues from all digital channels

What’s stopping you from growing your digital channels?

Legacy and rigid commerce solutions that split channels in silos.
Core reservation systems are pre-internet, pre-smartphone. They are not adapted to a fast-moving digital landscape. Not surprising then that travel companies find it very difficult to grow their digital channels.

Slow time to market:
Adding new features takes ages. Each one requires multiple integrations and you can’t control the timeline.

Broken customer experience:
Your web and mobile channels work in silos. You can’t deliver a consistent experience and offer across channels.

Driven by third party providers:
Your suppliers are in the driving seat. They impose their roadmap or their solution, limiting your strategic options.

High total cost of ownership:
You spend too much maintaining multiple disparate systems. Deploying new features or adding a new integration is very expensive.

Fragmented and unusable data:
The data you could use to grow and personalize your business is buried in different systems… You don’t have a holistic view.

Sub-optimal performance:
You can’t monitor your digital activities in real time nor analyse in depth to understand where you could improve.


Happy woman using an efficient internet booking engine powered by a full digital platfrom

We have a solution

Accelerate your digital channels
Simplify your digital commerce
Unify your customer experience
Control your digital strategy
Optimize digital revenues per customer


Voyage: One platform to manage your entire sales cycle

Voyage is an integrated platform that manages promotion, sales, payment and self-service across all your digital channels. Voyage plugs straight into your existing core systems and gives you access to a growing travel marketplace and payment eco-system, orchestrating all these integrations for you.

Integrate just once to unify and optimize all your digital channels, add new forms of payment and deploy new features fast.

Voyage: Core platform modules


Promotion:

Notifications

Rules-based Promotion

Sales:

Shopping

Customer Profiles

Payment:

Control Console

Card Schemes

Wallet

Alternative Payment Hub

Loyalty Points, Vouchers

Self-Service:

Check-in

Booking Management, Refund

Travel Information

Unified UX

Responsive Website / IBE

Native Mobile App

Optimization:

Real-time Dashboard

Deep Analytics

Voyage: Add-on modules


Promotion:

Location-based Promotion

Personalized Promotion

Sales:

Third Party Ancillaries

A/B Testing

Payment:

Pay by Link

Intelligent Routing

Multi-Currency

Fraud Screening

Self-service:

Loyalty Account

FAQ

Unified UX:

Chatbot

Optimisation:

360 Customer View

All these key modules are built into the Voyage Full Digital Platform. Payment modules are also available in the stand alone Velocity Payment Orchestration Platform.

Up next:

Design your end-to-end digital solution

Man using a native mobile app during a flight powered by a full digital platform